Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Website Control Panel you’ll find an exhaustive Help section featuring loads of articles and commonly asked questions. They are answered by our support team of seasoned technicians. Simply type in your question and our clever platform will provide you with the most suitable answer.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of instructional video tutorials that detailedly display how to fix a typical problem related to your Linux shared hosting plans account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock tech support service with a one–hour ticket response time guarantee. A team of experienced techs will be at your disposal to answer all the inquiries that you might have. During off–peak hours, an answer will be offered within just twenty minutes.