Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Response Warranty

  • Our crew of professionals will do their best to respond to your advice inquiries in about 1 hour. If, however, the difficulty you have stumbled upon requires help from our Administrators’ =Dept,= we’ll send the ticket to the person on duty and will submit a reply to let you know.

  • Top quality support service

  • Qualified Tech Support Service

  • We provide you with 24x7 customer help through a ultra–fast ticket platform included in your Control Panel. You can easily e mail us anytime about any of the software packages that come installed in advance on the virtual server, including the chosen Linux OS, the server admin panel and our custom made Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Website Control Panel that is offered free–of–charge with your VPS features a built–in article base. You will find a group of illustrative how to articles and a number of step by step video classes that illustrate all the fundamental site maintenance jobs. You can view them by clicking on the Help or Video control keys in the top right side of each Control Panel section.