Phone Support in Shared Hosting
Because we have live phone support 14 hours every day, you are able to call us and talk to our customer support agents to learn more about all Linux shared hosting plans that we provide and make sure that our servers meet the system requirements for your sites prior to buying anything. For your convenience, we have phone numbers on three continents so that you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. In case you're already an existing customer, you will be able to call about general and billing issues, and even about some technical issues. If the issue is strictly technical or it requires longer time to analyze, you should use our ticketing system, which will enable both you and our tech support crew to keep track of the info supplied by both sides.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be certain that there is always somebody to assist you when you have any questions about the semi-dedicated server plans that we offer. Whether you want to find out more about the plans, you have a billing issue or some general problem, you can just give us a call. Although some more complex matters may need a support ticket so as to give some time to our technical support crew to analyze, we are able to help you with quite a lot of tech questions over the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the United States, Great Britain and Australia, we have local telephone lines in these countries as well. If you're in another country, we also have an international number where you'll be able to contact us.